Tax-free shopping | tax free

As a company from an EU member state outside Germany, you have the option to shop tax-free with us. For this, we ask you to contact our customer service by phone (+49 441 219 751 919) or by email (support@hallerstede.de). A prerequisite for an intra-community delivery is that you provide us with your VAT ID. After successful verification of your VAT ID, we can arrange a tax-free delivery/order for you. Please note that only the payment methods prepayment by bank transfer or PayPal are possible in this case.

What do you need to do to shop tax-free?

When ordering, please enter your place of residence in a non-EU member state as the billing address. You also need an export certificate. This form for the “Export and recipient certificate for VAT purposes for exports in non-commercial travel (§ 6 para. 3a UStG)” is available on the German Customs website. You can download the required form at the following link:

https://www.zoll.de/DE/Privatpersonen/Reisen/Reisen-nach-Deutschland-aus-einem-nicht-eu-Staat/Zoll-und-Steuern/Tax-free-einkaufen/tax-free-einkaufen_node.html

You can also immediately after your order send us an email at support@hallerstede.com and ask us to include the corresponding documents with the goods delivery. 

Please note:
Even if you claim the tax exemption, you must first pay the full purchase price including VAT. As soon as you send us the customs-stamped accompanying document (proper execution of the goods) in original, we will refund the VAT within three to four weeks.

Please send these documents to the following address:

Kofferworld.de online-Vertriebs GmbH
Lange Str. 19
26122 Oldenburg

Important note: The goods must be exported by the customer by the end of the third month after the purchase date; otherwise, VAT exemption and thus VAT refund are not possible. For more information, please contact the Federal Ministry of Finance (Information sheet on VAT exemption for export deliveries in non-commercial travel).

We deliver not only to the states of the European Union but also to Great Britain, Switzerland, and Norway. The order value must not exceed the amount of €1000 (net), as we do not carry out electronic export declarations. Since these are non-EU countries, we deliver VAT-free. The VAT is automatically deducted at the end of the ordering process. However, please note that upon delivery, you have to pay customs duties and import taxes to the delivering shipping company when receiving the package. For more information, please contact your responsible customs authority.